In hospital departments, paper signage serves as a critical identifier for patient care information. However, traditional labels present multiple challenges—untimely updates, ambiguous content, and lack of change notifications.
To address these pain points, Queen Elizabeth Hospital in Hong Kong has adopted Minewtag's ESL (Electronic Shelf Label) system as digital doorplates for consultation rooms. This solution enables real-time synchronization of room information, overcoming the limitations of paper-based displays while minimizing errors and omissions.
Queen Elizabeth Hospital is an acute hospital within Hong Kong, China's public healthcare system, boasting over 2000 beds and 3 specialist outpatient clinics, handling a substantial daily patient load. As a regional tertiary referral center, its multi-department shift rotations and emergency dispatch scenarios demand high real-time information efficiency. However, traditional paper-based signage systems, plagued by update delays and high labor costs, struggle to meet operational efficiency requirements.
Solution: Versatile Applications of Large-Format ESL Digital Tags
1. Specialty Clinics/Meeting Rooms: 11.6-Inch Tri-Color (BWR) ESL Digital Tags
MinewTag deployed 11.6-inch large-format ESL digital tags (black-white-red tri-color e-paper) in Queen Elizabeth Hospital’s specialty clinics and meeting rooms, enabling dynamic display of department names and room availability status.
✔ Real-Time Content Updates via API Integration
Seamless synchronization with the hospital's Local system (central management platform), ensuring instant updates (within seconds) during doctor rotations or emergency scheduling.
✔ Streamlined Multi-Clinic Management
Eliminates manual signage replacement, saving 1 hour of administrative work per day (equivalent to 229 work hours/year or 28 working days), significantly boosting operational efficiency.
2. Occupational Therapy Department: 13.3-Inch Six-Color E-Paper Tags
In the Occupational Therapy Department—a core unit of rehabilitation medicine—MinewTag's 13.3-inch six-color ESL digital tags (supporting black, white, red, yellow, blue, and green) serve as an information hub:
✔ Customizable Layout & Branding
Supports branded design templates, allowing customized displays of therapist profiles, activity schedules, and countdown timers.
✔ Scheduled Task Automation
Enables pre-uploaded monthly schedules to auto-update tags, ensuring patients access real-time treatment updates without manual intervention.
Implementation Outcomes: Triple Gains in Efficiency, Accuracy & Human-Centric Care
The deployment of MinewTag's ESL digital tags has driven comprehensive value optimization at Queen Elizabeth Hospital.
1. Operational Efficiency Revolution
On the efficiency front, the "smart sync" capability completely replaces manual signage updates, saving 13,740 administrative minutes annually (equivalent to 28 full-time workdays redirected to core medical tasks), while eliminating hidden costs of physical signage production and distribution.
2. Data Accuracy Breakthrough
Beyond efficiency gains, the solution achieves breakthrough data accuracy—via direct API integration with the hospital's Local system and OPD platform, ensuring unified sourcing and real-time synchronization of outpatient schedules and department navigation. This eradicates manual entry errors and significantly reduces risks of treatment disputes caused by information delays.
3. Human-Centric Care Advancement
The deeper value manifests in enhanced patient services: Clear, real-time digital signage reduces patient wait times caused by information confusion while significantly improving visit accuracy.
Simultaneously, medical staff are freed from repetitive tasks to focus on personalized consultations and critical care - truly realizing patient-centered healthcare.
Conclusion: By harmonizing efficiency, precision, and human-centric values, the hospital redefines service excellence in the digital era.
Technical Highlights: MinewTag ESL's Competitive Edge
1. Sub-Second Refresh
Leveraging Bluetooth 5.0, MinewTag ESL achieves stable sub-second refresh rates, ensuring real-time information accuracy.
2. Ultra-Long Battery Life
Energy-efficient e-paper display only consumes power during refresh (as low as 3 updates/day).
10+ years lifespan; replaceable batteries extend usability indefinitely.
3. Multi-Device Synergy
Supports PC, mobile APP & PDA integration, seamlessly adapting to hospital IT ecosystems.
4. Scheduled Refresh Automation
Cloud platform enables pre-set content and refresh timings, eliminating manual updates.
Proven Value and Future Vision
Queen Elizabeth Hospital's successful implementation demonstrates the universal applicability of ESL digital tags in healthcare settings. The solution can be quickly replicated across branch hospitals and medical groups, enabling cross-facility resource coordination. When integrated with IoT gateways and cloud platforms, it further extends to medication management, bed scheduling, and other scenarios - building a comprehensive digital ecosystem for entire hospital systems.
MinewTag's innovative technology has ushered Queen Elizabeth Hospital into a new era of paperless healthcare. We've not only transformed information management processes but also, through enhanced efficiency and optimized resource allocation, helped refocus healthcare on its patient-centered essence.
Moving forward, MinewTag will continue to pioneer advancements in medical IoT, driving quality growth in global healthcare through digital transformation. We remain committed to harnessing technological innovation to improve health outcomes worldwide.
