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Enhancing Hospital Operations with Electronic Shelf Labels (ESLs)

Apr 07, 2023

Electronic Shelf Labels (ESLs) are revolutionizing the way large hospitals manage pricing, inventory, and patient experience. These digital price tags offer numerous benefits, including improved operational efficiency, streamlined processes, cost savings, and sustainability efforts. In this article, we will explore how ESLs are being used in large hospitals to enhance operations and provide better patient care.



Modern hospital managment

Streamlined Pricing Management

Pricing management is a critical aspect of hospital operations. Traditional paper-based price tags require manual updates, leading to errors, discrepancies, and time-consuming processes. ESLs automate pricing management, allowing hospitals to update prices in real-time from a central system.


With ESLs, hospital staff can ensure accurate and consistent pricing information across all shelves. Pricing updates, promotions, and discounts can be implemented in real-time, minimizing the need for manual checks and audits. This streamlined process helps hospitals optimize pricing strategies, reduce pricing errors, and ensure compliance with regulatory requirements.


Efficient Inventory Management

Inventory management is another critical area where ESLs can significantly benefit large hospitals. Hospitals deal with a wide range of products, medications, and medical supplies that need to be managed efficiently to ensure smooth operations and patient care.


ESLs provide real-time inventory information, allowing hospital staff to monitor stock levels, track expiration dates, and manage inventory more effectively. With accurate and up-to-date inventory information, hospitals can avoid stockouts or overstocking situations, optimize inventory levels, and reduce wastage.


ESLs can also aid in improving patient safety by alerting hospital staff when medications or medical supplies are nearing their expiration dates. This helps hospitals avoid using expired products, ensuring that patients receive safe and effective care.

Efficient Staff Operations

ESLs streamline operations for hospital staff, freeing up their time and resources to focus on critical tasks. With real-time updates and automated processes, hospital staff can update pricing and product information quickly and accurately on the ESLs.


ESLs also reduce the risk of errors and discrepancies, as pricing and inventory information is updated centrally and reflected in real-time across all shelves. This minimizes the need for manual checks, audits, and corrections, saving time and resources.


Moreover, ESLs can also help hospitals comply with regulatory requirements related to pricing, promotions, and product information. Accurate and compliant information is displayed on the ESLs, reducing the risk of non-compliance and penalties.


Sustainability and Cost Savings

ESLs contribute to sustainability efforts and cost savings for large hospitals. Traditional paper-based price tags require significant paper and printing resources, leading to environmental waste and ongoing costs. ESLs, being digital and reusable, reduce paper waste and printing costs.


ESLs also contribute to cost savings by reducing pricing errors, optimizing inventory levels, and improving operational efficiency. Hospitals can avoid overstocking, stockouts, and pricing discrepancies, resulting in cost savings and improved profitability. Additionally, ESLs can also help hospitals with better pricing strategies and promotions, optimizing revenue generation and profitability.



Doctor's roomplate

Real-time Data and Analytics

ESLs provide hospitals with valuable real-time data and analytics. Pricing, inventory, promotions, and patient preferences data can be captured by ESLs and analyzed to gain insights and inform decision-making.


Hospital administrators can leverage this data to analyze pricing trends, identify popular products, optimize inventory levels, and monitor the effectiveness of promotions. This data-driven approach enables hospitals to make informed decisions and implement strategies to improve operational efficiency, patient experience, and profitability.


Enhanced Patient Experience

ESLs play a significant role in enhancing the patient experience in large hospitals. Accurate pricing information displayed on ESLs helps patients and their families make informed decisions about their purchases, avoiding surprises at the checkout. Patients can trust the pricing information displayed on the ESLs, knowing that it is up-to-date and accurate.


ESLs also provide an opportunity for hospitals to personalize the patient experience. Hospitals can use the data captured by the ESLs to offer targeted promotions, discounts, and recommendations based on patient preferences and needs. This personalized approach enhances patient satisfaction, loyalty, and overall experience during their hospital stay.


Improved Operational Efficiency

ESLs significantly improve operational efficiency in large hospitals. Traditional pricing and inventory management processes involve manual updates, audits, and corrections, leading to delays, errors, and inefficiencies. ESLs automate these processes, eliminating manual tasks and reducing the risk of errors.


Real-time updates and centralized control of pricing and inventory information through ESLs allow hospital staff to manage these tasks more efficiently. Staff can focus on critical tasks, such as patient care, instead of spending time on manual price and inventory checks. This improves overall operational efficiency, reduces costs, and ensures smooth hospital operations.


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Patients' bedside card

Implementation Challenges and Considerations

While ESLs offer numerous benefits to large hospitals, there are some implementation challenges and considerations that hospitals need to be aware of. One of the challenges is the initial cost of implementing ESLs, including the cost of hardware, software, and system integration. However, hospitals need to consider the long-term cost savings and operational efficiencies that ESLs can provide.


Another consideration is the need for proper training and change management for hospital staff. ESLs require staff to be trained on how to operate and manage the system effectively. Hospitals need to invest in training programs and change management strategies to ensure a smooth transition to ESLs and maximize their benefits.


Data security and privacy are also critical considerations when  implementing ESLs. Hospitals need to ens0ure that the data captured and transmitted by the ESLs are secured and comply with regulatory requirements, such as HIPAA (Health Insurance Portability and Accountability Act) in the United States. Proper data encryption, access controls, and data privacy policies should be in place to protect patient information.



ESLs are transforming pricing, inventory management, and patient experience in large hospitals, leading to improved operational efficiency and sustainability efforts. With real-time updates, centralized control, and data analytics capabilities, ESLs offer numerous benefits, including streamlined pricing and inventory management, enhanced patient experience, and cost savings. Despite some implementation challenges, ESLs are becoming an integral part of hospital operations, helping hospitals provide better patient care and improve their overall efficiency.


As large hospitals continue to face the challenges of managing pricing, inventory, and patient experience, ESLs offer a promising solution. By leveraging the power of technology and data, hospitals can enhance their operations, improve patient care, and achieve sustainability goals. As the healthcare industry continues to evolve, ESLs are expected to play a significant role in shaping the future of hospital operations.