Customer Service Hotline
+86(755)2103 8160
Online Customer Service
Pre-sales Guideline
Our well-trained customer service staff will serve you and react quickly, sincerely at your service!
Professional Recommendation
Q & A
Answering Technical Questions
Sales Tracking
Our sales representative will follow up your order in the most effective way.
Logistics Reminder
7*12 hours
Customer Service Online
After-sales Warranty
Our Products and Services Come With a Worry-Free Guarantee. Our commitment is to offer only the best in outstanding products and services to our valued customers.
1 Year
Free Warranty

Minewtag After-sales Service Policy

What does this warranty cover?

Minewtag provides a limited warranty for buyers. The replacement and repair services arising during regular use will be free.

How long is the warranty period?

This warranty lasts for 1 year after the initial purchase of a new, authentic Minewtag product.

What is NOT covered by the warranty?

  1. The warranty and replacement service does not cover the following cases:

  2. Exceed the warranty time

  3. Run out of battery

  4. Cannot offer the purchase vouchers

  5. Failure to use the product correctly according to datasheets and instructions

  6. Watering, broken and other artificial damages

  7. Maintain or remove the components without Minewtag' s permission

  8. Due to the flood, fire, lightning, earthquake and other natural disasters

  9. Other damages without the product itself

+867552103 8160

If you have any questions, please get in touch with Minewtag customer service.